Operations Manager & IT Specialist

7+ years of experience in information technology — from designing hospital IT infrastructure and leading digital product teams to teaching web development. I believe good technology is the kind that delivers real impact.

7+
Years Experience
4
Organizations
10+
Clients & Projects
Nugroho Setiawan

Vision & Mission

Building digital solutions that create positive impact

Vision

To be a developer who contributes to Indonesia's digital transformation through innovative, high-quality technology solutions.

Mission

  • Building high-quality applications that address real needs.
  • Continuously learning and keeping up with the latest technologies.
  • Delivering the best, transparent service to every client.
  • Contributing to Indonesia's developer community.

Professional Experience

A career journey across technology and IT operations.

2021 — Present · 5+ years
Operations Manager
PT Pilar Inovasi Informatika · Hybrid

Leading operations of a technology company serving 50+ clients across healthcare and enterprise. Fully responsible for project delivery, system architecture, and managing the development team.

  • Designed the architecture and oversaw development of SIMRS, Clinic IS, E-Office, POS, and ERP used by dozens of institutions
  • Established coding standards, CI/CD pipelines, and deployment processes that reduced production bugs by up to 60%
  • Coordinated cross-functional teams and bridged technical communication between developers and clients
  • Drove new digital product innovations that increased company revenue
Jan 2023 — Present · 3+ years
IT Supervisor (formerly IT Application Specialist)
RS PKU Muhammadiyah Sleman · Full-time

Built the IT division from the ground up — from designing network infrastructure and servers to leading development of the entire hospital information system.

  • Designed and built the hospital's IT infrastructure from scratch: network topology, server environment, and system architecture
  • Developed internal applications that automated operations and improved service efficiency
  • Ensured 24/7 system stability and maintained documentation and knowledge continuity
2023 — Present · 3+ years
ERP Consultant
Agribusiness & enterprise clients · Project-based

Helping companies design, build, and roll out ERP systems that fit how their business actually runs — from business process mapping to go-live and user adoption.

  • Mapped business processes and designed end-to-end ERP modules: procure-to-pay (PR, PO, goods receipt, invoice, payment), inventory and warehouse, order-to-cash, and accounting
  • Built a stock ledger with unit conversion, stock opname, and inter-warehouse transfers, including reconciliation of historical data
  • Built the accounting module: automatic journals from operational transactions, general ledger, accounts payable and receivable, and fixed-asset depreciation
  • Delivered financial statements generated straight from daily transactions: balance sheet, income statement, cash flow statement, trial balance, and management reports
  • Designed role-based access control, approval flows, and audit trails across departments
  • Led go-live, wrote user manuals, and trained users across divisions
Jun 2023 — May 2024 · 1 year
Instructor — Web Development
Arkademi · Remote

Instructor at Arkademi, one of the largest online course platforms in Indonesia and an official partner of the national Kartu Prakerja program, teaching Web Development to learners across the country.

  • Designed a Web Development curriculum from scratch based on industry needs, from HTML and CSS to JavaScript and modern web development
  • Produced video lessons, exercises, and assessments that met the curation standards of a nationwide learning platform
  • Taught and mentored hundreds of learners from across Indonesia through to completion and certification
  • Supported learners actively through Q&A sessions and assignment feedback
  • Recognized as an outstanding mentor by Arkademi

Education

Academic background.

M.Sc. in Informatics Engineering
Universitas Gadjah Mada · 2016 — 2018
Research: Dynamic system modeling for temperature estimation in Wireless Sensor Networks
B.Sc. in Informatics Engineering
Universitas AMIKOM Yogyakarta · 2012 — 2016
Thesis: Web-based E-Voting system with SMS Gateway · Active in Amikom Computer Club (Web & Hardware)

Recommendations

What colleagues say about working with me.

"He is a good man at his job. When he worked as an Education Mentor, the explanations and teaching of the presentations he delivered were very good and easy to understand. It's been a great pleasure working with him."

IP
I Putu Putra Wiranata
Web Developer & UI/UX Designer

"He's a good man and hard working guy. He studies hard and done many tasks in his research. His research is also interesting and he started writing his thesis before the time."

KP
Khem Puthea
Researcher, FinTech Center — Non-bank Financial Services Authority

Core Values

Principles that guide every line of code I write.

Quality First
No compromise on code quality and the final result.
User-Centric
Every solution is designed from the user's perspective.
Innovation
Always seeking new and better ways of doing things.
Integrity
Honest, transparent, and accountable.

Tech Stack

Teknologi yang saya kuasai dan gunakan sehari-hari.

Frontend Developer
Frontend Developer
React, Vue.js, HTML, CSS, JavaScript, Tailwind
Backend Developer
Backend Developer
PHP, Node.js, Python, CodeIgniter, Laravel
Database & DevOps
Database & DevOps
MySQL, PostgreSQL, Docker, Linux, AWS
Mobile Developer
Mobile Developer
React Native, Flutter, Android Studio

Let's Collaborate

Have a project idea? Let us make it happen together.